Orders are processed within 1-2 working days and arrive within 15 working days at the latest. Most orders arrive sooner. You will receive a tracking link by email as soon as your order is despatched. Full details are on our Shipping Policy page.

You have 30 days from delivery to ask for a full refund, for any reason, including items bought at a reduced price. You do not need to send the mirror back to us. UK consumers also have a statutory right to cancel within 14 days of delivery. Email contact@loxleyhome.co.uk with your order number. Full details are on our Refund and Returns Policy page.

Delivery is free on every order to every UK address. There are no additional charges at checkout. The price shown on the product page is the price you pay, VAT included.

We are a small online retailer. We select our mirrors from established manufacturing partners, who ship them directly to our customers. We do not run our own factory. Every product page shows the real dimensions, the real finish and unedited photographs.